Support - by Direct Support

Direct Support Technical Support

Below are a few areas you might find the help you find an answer to your question or problem. If you cannot find an answer please use the Submit Ticket service so that we can follow up any questions you might have.

If you are not already a client of Direct Support we invite you to register, alternatively you can use the Pre-Sales Contact Us page to ask your questions of our sales and support team.

	Client Area View & update your account details		Submit Ticket Submit a trouble ticket
	Knowledgebase Browse our KB for answers to FAQs		Support Tickets View and respond to existing tickets
	Announcements View our latest news & announcements		Order Place a new order with us
	Affiliates Join our affiliate program or view earnings		Downloads View our library of downloads
	Domain Checker Check the availability of a domain		Server Status View live status info for our servers
	Pre-Sales Contact Us Place any pre-sales enquiries here		Network Issues Read about current and scheduled network outages

Some technical knowledge you may need for scripts to work.

Most clients needs are met with the addons we have configured with our server to allow certain scripts from running. If your script fails to install or has a problem running and you would like a solution or a guide to the answer please do not hesitate to contact our technical support team by Submit Ticket above and we will try to cater to your individual needs.