The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Am I already deligated?
If your domain already works on the internet then it definately is deligated.
To see who you are...
Views: 1174
Do I need deligation?
You do if you want your domain name to work on the internet.
Views: 1134
How do I recover my AUTH password for my .com/.net/.org domain?
You will need to contact your current registrar to obtain your domain AUTH (EPP) code.
Views: 789
Idiots guide to Domain Names
A domain is a block of text that best describes your business, product or service, this can be...
Views: 1109
What are the steps involved in transfering my .au domain?
Transfering a domain isn't magical but in most cases happens smoothly this document covers the...
Views: 508
What information do I need to transfer my domain to Direct Support and where can I find it?
Firstly you need to know your domain key or password that your previous domain name provider...
Views: 825
What is a domain name?
A domain name is an easy address system used to locate a resource on the internet.
You need to...
Views: 1227
What is domain name deligation?
Domain name deligation is where you have the domain name pointed to a hosting server.
So if your...
Views: 1273
What is Primary and Secondary DNS?
Primary DNS is the main domain name service provider for your domain name, think of it as the...
Views: 1197
Where do I get my .com.au domain password?
Your domain password (EPP) would have been sent to you when you first purchased your...
Views: 773
Where do I get my .net.au domain password?
Your domain password (EPP) would have been sent to you when you first purchased your...
Views: 704
Why should I transfer to Direct Support?
Value for money.
We understand our knowledge base needs work so check back soon for updates....
Views: 1337